Terms and Conditions

Welcome to Appliance Repairs Pta! Our website serves as a platform to connect customers with local appliance repair professionals. By using our website, applications, and services (collectively referred to as the “Site”), you agree to these Terms and Conditions. Please read them carefully before proceeding. If you do not agree with any part of these terms, kindly refrain from using our Site.


1. Nature of Our Services

The Site acts as a venue for communication between individuals seeking appliance repair services (Customers) and professionals providing these services (Service Providers). Appliance Repairs Pta does not perform repairs itself but connects Customers with independent professionals. The responsibility for service provision lies solely with the Service Providers.

1.1 No Contracting via the Site

While we may facilitate communication and provide service quotes, any agreements or contracts are solely between the Customer and the Service Provider. Appliance Repairs Pta does not participate in contract formation, and any service arrangements must be negotiated directly between the parties involved.

1.2 No Guarantees or Endorsements

We take reasonable steps to verify the credibility of Service Providers listed on our Site. However, we do not guarantee the skills, qualifications, or quality of services provided. Customers are responsible for evaluating a Service Provider’s credentials before hiring.


2. Limitation of Liability

Appliance Repairs Pta shall not be held liable for any damages, losses, or claims resulting from services obtained through our platform. You agree to release us from any disputes, claims, or damages related to your dealings with Service Providers, including but not limited to unsatisfactory work, delays, or non-performance.

2.1 Indemnification

By using our Site, you agree to indemnify and hold Appliance Repairs Pta, its employees, directors, and affiliates harmless against any claims arising from your use of the services, including damages related to the service quality or performance of Service Providers.


3. Use of the Site

Your use of our Site is for personal, non-commercial purposes only. The following activities are strictly prohibited:

  • Using the Site to compete with Appliance Repairs Pta or solicit its Service Providers for other purposes.
  • Engaging in fraudulent activities, hacking, scraping content, or spamming.
  • Sharing or misusing confidential information regarding Service Providers or Customers.

We reserve the right to terminate access without notice if we determine, at our sole discretion, that a user is engaging in inappropriate or harmful activities.


4. Information You Provide

By submitting a service request, you consent to being contacted by Appliance Repairs Pta and our partnered Service Providers via phone, email, or other means. You agree that the information you provide, including personal details, is accurate and up to date.

For details on how we handle your personal data, please refer to our Privacy Policy.


5. Dispute Resolution

If a dispute arises between a Customer and a Service Provider, it must be resolved directly between the parties. Appliance Repairs Pta does not mediate disputes but may, at its discretion, assist in communication where possible.

In cases of legal disputes, South African law will govern, and jurisdiction will lie with the appropriate courts in Gauteng, South Africa.


6. Modifications to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of the Site after modifications indicates acceptance of the revised terms.


By using Appliance Repairs Pta, you acknowledge and agree to these Terms and Conditions. If you have any questions, please contact us via our website.